J&T Express Middle East is a leading logistics and express delivery company in the Kingdom of Saudi Arabia and the United Arab Emirates. We specialize in providing reliable and efficient courier services, connecting businesses and individuals with seamless delivery solutions.
Role Description
This is a full-time on-site role for a Customer Service Officer located in the Makkah Region. The Customer Service Officer will be responsible for daily customer service tasks, ensuring customer satisfaction, providing support, and delivering a positive customer experience.
Qualifications
Strong interpersonal skills and the ability to build rapport with customers
Experience in customer support and resolving customer inquiries
Exceptional customer service skills
Ability to create a positive customer experience
Excellent communication skills, both verbal and written
Attention to detail and problem-solving skills
Ability to work in a fast-paced environment
Prior experience in logistics or express delivery industry is a plus
Requirements
System Skills * Valid Iqama
* English & Arabic Must
(SATURDAY TO THURSDAY)
Timing - 11:AM to 1:00 PM
Interview Location: Al Hamra Office
(https://maps.app.goo.gl/4xFUk9Q8tLJxcVpX6)
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