Job description

Position Summary

This role provides internal communication expertise to plan, deliver and evaluate a responsive, high-quality Internal

Communications service for the University.

Reporting to the Internal Communications Manager in a small team, the position holder has the skills to initiate,

develop and manage communication channels, create compelling content, provide expert advice and continually

improve the service through identification, evaluation and interpretation of a range of target audiences’ interaction

with messages and channels.

Scope of Work

? Manage and develop existing key University internal

communication digital platforms

? Develop and enhance the University’s range of internal

communications channels to ensure relevance, accessibility,

and engagement.

? Manage and schedule messaging requests across internal

communications channels.

? Manage other internal communications updates when

required, such as updates from the President.

Content:

? Proactively plan, produce, and manage internal

communications messages on a day-to-day basis.

? Ensure editorial decisions align with an understanding of staff

and student audiences.

? Quality check, publish, and evaluate engagement with

messaging across the organization.

? Develop compelling content, including commissioning,

composition, editing, and authorization of internal

communications messaging to keep staff informed and engaged

with the University’s vision and ambition.

? Collaborate with stakeholders to develop engaging news and

announcements for various internal communications channels.

? Utilize multiple media types, including text, images, audio, and

video, to ensure fresh, accessible, and audience-appropriate

messaging.

Change Communications Project Support:

? As required, support communications workstream on selected

University projects.

? Act as a point of expert internal communications advice and

support to Project Sponsors, creating comprehensive

communications matrices and identifying stakeholders, risks,

opportunities, channels, and evaluation tools.

? Address internal communications issues arising from change

management activities across the University.

? Ensure timely, relevant, and accurate project communications

with stakeholders.

Staff Engagement:

? Plan and deliver a diverse range of staff engagement projects to

inform, involve, and empower staff in shaping future

developments.

? Tailor internal communications messages to the specific

requirements of different staff and student audiences.

? Balance communication priorities and avoid message overload

when scheduling campaigns, messaging, and events.

Events Management:

? Lead event management for internal communications events as

required, including those hosted by the President and members

of the Executive Team.

Stakeholders and Partnering:

? Act as an internal communications expert, providing guidance

and advice across the University.

? Ensure internal communications campaigns align with local

initiatives and collaborate with staff across the University to

align timescales, activities, and messaging.

? Develop strong relationships with key stakeholders across the

university and understand their challenges, audiences, and

requirements for internal communications.

? Maintain up-to-date knowledge of internal communications

techniques to provide expert help and advice to colleagues

across the University.

Reporting and Analysis:

? Use analytics to identify opportunities to increase engagement and

establish and manage new channels where appropriate.

? Evaluate internal communications activities and their impacts, providing regular updates.

Competencies

Skills:

? Exceptional communication skills, both written and verbal, with the ability to convey complex ideas clearly and effectively.

? Strong ability to prioritize and manage a demanding workload with multiple deadlines, maintaining attention to detail and accuracy.

? Proactive and self-motivated, with the ability to take initiative and drive projects forward independently.

? Proficient in content creation, including the production of images, audio, and video content for various communication channels.

Attributes:

? Ability to maintain confidentiality.

? Ability to build and maintain positive relationships with academic staff and stakeholders, effectively translating complex issues and concepts.

? Collaborative team player with a willingness to contribute to shared goals and support colleagues.

? Flexibility and willingness to work "out of hours" when necessary to meet project deadlines and support organizational needs.

Qualifications

? Bachelor's degree in a relevant field

Experience

? Min 2 years of proven experience in planning, implementing and evaluating effective internal communications within an organization.

? Strong editorial experience, including writing for web platforms and digital channels.

? Experience managing digital platforms, including content management systems.

? Excellent understanding of internal communications methodologies and demonstrated ability to implement them successfully.

? Proficiency with analytics packages and ability to derive insights and recommendations from data.

? Experience using and managing social media platforms effectively.

? Background in higher education or related fields preferred.

Nationality - Any (Male & Female)

Must have the same work profile.

Job location - Jeddah & Travel Based

Submit resume to - gulam.r@ja-hr.com

No whatsApp